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Tel: 01892 610110



Welcome to the Broadway Dental Practice

At the Broadway you will find a warm friendly atmosphere in which we strive to make our patients feel as welcome and as comfortable as possible.

We believe that on visiting our practice you will find an experienced team that will meet all your dental requirements using the latest techniques and up to date equipment including digital x-ray units.



Trust and Company

Treatments

Services are offered to adult patients on a private basis or by joining one of our plans

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About us

Meet our team

The Broadway Dental Practice started in 1999 and has been in its current location since inception.

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Trust and Company

Find us

The Broadway Dental Practice is situated on Crowborough High Street with carparks close by.

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CORONA VIRUS (COVID-19) NOTICE

Due to the Corona Virus (Covid-19) Pandemic we are following the guidelines set out by the Department of Health in England.

CORONA VIRUS (COVID-19) UPDATE 5TH JUNE 2020

Dear Patient

We hope this finds you and your family in good health. You may have heard that dental practices can open to routine care from Monday 8 June. Our practice will be open but we just wanted to be clear that this may not be business as usual.

The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal.

You may see some changes at your next appointment. We have made these changes to protect our patients and staff:

- Our practice will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again at your appointment.

- We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed.

- We no longer offer magazines and children's toys, since those items are difficult to clean and disinfect.

- Appointments will be managed to allow for social distancing between patients. This might mean that you're offered fewer options for scheduling your appointment.

- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

How you can help:

With the exception of children and patients with carers, patients should come alone.

A distance of at least 2 metres must be observed if another patient is present in the dental practice.

Please do not come to the practice to make an emergency appointment.

Please call reception on 01892 610110 to discuss your problem with reception, they will take down details and discuss your problem with the attending dentist. This will prevent unnecessary travel and also the risk of spreading the infection.

We will call all patients in due course to cancel those appointments that we do not deem essential.

Obviously, rearranging appointments may also be difficult as we do not know how long the Corona Virus (Covid-19) Pandemic will be with us.

We ask for your co-operation in this matter as it is in the interests of all concerned; yourselves, your families, ourselves and our families and the whole of the United Kingdom


CGDPR COMPLIANCE
PRIVACY POLICY

At The Broadway Dental Practice we value your privacy, and with the General Data Protection Regulation (GDPR) coming into effect we want you to be clear how we collect and use your information as well as the greater control you have over your information.

We've updates our privacy policy so this information is laid out clearly and we encourage you to take a moment to read

The General Data Protection Regulation (GDPR) is effective from the 25th May 2018. The GDPR aims to strengthen the security and protection of personal data in the EU and will replace the European Privacy Directive and national legislations accordingly.

Broadway Dental considers it not just its duty to comply with national and international data protection regulations, but also to do this by applying the same standards, processes and procedures throughout to deliver the transparency, predictability and consistency that our patients continue to expect from us.

WHAT INFORMATION DO WE COLLECT?

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.

The categories of data we process are:

Personal data for the purposes of staff and self-employed team members.

Personal data for the purpose of direct mail, email or text.

Special category data including health records for the purpose of the delivery of health care.

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital, we will gain the individuals permission before the referral is made and the personal data is shared.

You have the following personal data rights

The right to be informed

The right of access

The right to restrict processing

The right to object

If you are a patient of the practice you have the right to withdraw consent from communication methods such as telephone, email or text. You have the right to obtain a free copy of your patient records within one month.

If you are not a patient of the practice you have the right to withdraw consent for processing personal data or ask us to delete it.

You can also withdraw consent from communication methods such as telephone, email or text.

COMMENTS, SUGGESTIONS AND COMPLAINTS

Please contact Cara Craven at the practice for a comment, suggestion or complaint about our data processing at broadwaydental@btinternet.com or 01892 610110 or by writing to or visiting the practice at The Broadway Dental Practice, The Broadway, Crowborough, East Sussex, TN6 1BX

We take complaints very seriously.